Privacy Policy

1. Introduction

This Privacy Policy explains how LotLens (“we”, “us”) collects, uses and protects your information when you use our Service. By using LotLens, you agree to the practices described here.

2. Information We Collect

Account information: when you sign in, we receive basic details from your authentication provider, such as your name, email address and profile photo.

Usage data: the auction lot links you analyze, the reports generated for you, and items you save to your history, watchlist or notes.

Technical data: standard log information such as browser type, device and approximate location, collected to keep the Service secure and reliable.

3. How We Use Your Information

We use your information to provide and improve the Service — including generating reports, saving your history and watchlist, and personalizing your experience.

We may also use aggregated, non-identifying data to improve our analysis models and understand how the Service is used.

4. How We Store & Protect Data

Your data is stored with our infrastructure providers using industry-standard security measures. Access to personal data is restricted to what is necessary to operate the Service.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

5. Sharing of Information

We do not sell your personal information. We share data only with service providers that help us operate LotLens (such as hosting, authentication and analytics), and only as needed to run the Service.

We may disclose information if required by law or to protect our rights, users or the public.

6. Third-Party Services

LotLens relies on third-party providers for authentication, hosting and AI processing. Their handling of data is governed by their own privacy policies. Auction data originates from third-party platforms such as Copart and IAAI, with which we are not affiliated.

7. Cookies

We use essential cookies and similar technologies to keep you signed in and to remember your preferences. You can control cookies through your browser settings, though some features may not work without them.

8. Your Rights

You may request access to, correction of, or deletion of your personal data, and you can delete items from your history and watchlist at any time. To make a request, contact us using the details below.

9. Data Retention

We keep your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the latest revision, and continued use of the Service means you accept the updated policy.